Support & Help

Get help with Scout4.me or report issues

General Inquiries

Have questions or need assistance? We're here to help!

Email us at hello@scout4.me

Frequently Asked Questions

How does Scout4.me track prices?

Scout4.me monitors product pages at your chosen frequency (every hour, every 6 hours, or daily). When we detect a price change or new listing, you'll receive an instant push notification on your iOS device. Our intelligent tracking system works with major e-commerce platforms and marketplace sites.

Which websites are supported?

Scout4.me works with most e-commerce websites and online marketplaces. Simply share any product URL from your browser or paste it directly into the app. Our system automatically detects the product details and begins monitoring. If a site isn't supported, we'll notify you and work to add compatibility.

Is Scout4.me free to use?

Yes! Scout4.me is completely free to download and use. You can track unlimited products and receive instant notifications when prices drop or new listings appear. There are no hidden fees, subscriptions, or in-app purchases required. We're committed to helping everyone save money on their purchases.

How accurate are the notifications?

Our tracking system is highly accurate, checking products at your selected frequency. We monitor actual product pages to detect real-time price changes and new listings. Notifications are sent instantly when changes occur. In rare cases where product pages change format, you can report issues directly through the app to help us improve accuracy.

Can I track products from multiple stores?

Absolutely! You can track the same product across different retailers to find the best price. Add multiple URLs for the same item from different stores, and Scout4.me will monitor them all. This helps you compare prices and catch the best deal no matter where it appears.

What if I need more help?

If you have additional questions or encounter any issues not covered here, please don't hesitate to reach out. Email us at hello@scout4.me or use the in-app bug reporting feature. We typically respond within 24 hours and are always happy to help!

Report Issues

App-Related Issues

Report bugs, crashes, or app functionality problems

Step 1: Open Settings

Scout4.me settings screen showing the Report a bug button
Find the "Report a bug" button in Settings

Step 2: Report Issue

Bug report form in Scout4.me app
Describe the problem and submit

Product-Related Issues

Report problems with specific scouted products

Step 1: Long Press Product

Long press gesture on a tracked product in Scout4.me
Long press the product in your home screen

Step 2: Select Report Issue

Product issue report menu in Scout4.me
Choose a category and describe what's wrong